TICKET TRANSFER

It is with great regret that we must announce the postponement of SCREAM 2021. Under the continuing health guidance of AHS & The City of Edmonton, it has become clear that we simply will not be able to make the festival happen this year. Despite our efforts to move Heaven & Earth, the critical care capacity in the Edmonton Zone ICU remains significantly over capacity - and Edmonton’s Electronic Dance Music Inter-Agency Panel has made it clear that this event cannot proceed as planned. At this time, Boodang remains committed to reducing the impact of COVID-19 in our healthcare system and is complying with all official recommendations.

We cannot begin to express our disappointment with this decision or how sorry we are that it has come to this, but please know that we did everything within our power to try and prevent this from happening.

Rest assured - many months of work on the labyrinth, art installations, stage designs, and decor will not go to waste. We are pleased to announce that SCREAM WILL BE BACK on October 29th, 2022 at the Edmonton Expo Centre. A majority of the line-up will remain intact (more on this later as we work through the final confirmations and logistics).

All tickets purchased will be automatically transferred to October 29th, 2022. You do not need to do anything further at this point. All ticket holders also have the option to transfer their ticket(s) to Frequency on February 20th, 2022 (Edmonton Expo Centre), or request a refund. Scream SOLD OUT over a month in advance, so we recommend that all ticket-holders hang on to their tickets. If you scheduled a COVID-19 rapid test, you will automatically be refunded. Please allow 3-5 business days for this to show up on your payment source.

•  All tickets purchased have been automatically transferred to SCREAM 2022 on October 29th. We hope that you keep your ticket for next year, this event is sold out and obtaining tickets to next year will prove to be difficult. As an incentive, all fans that keep their SCREAM tickets or choose to transfer them to FREQUENCY, will receive priority access to tickets for FREQUENCY, BOMFEST, PURE, & SCREAM for the next three years (2022/2023/2024).

If you purchased a ticket through a third party vendor or person, you MUST contact them for your refund. Only the original purchaser can request a refund. This is one of the reasons we advise you NOT to purchase tickets from third parties. There is no way for us to refund tickets that are not purchased directly from us. With that said, your ticket will still have valid for 2022 - or valid for transfer to FREQUENCY.

• If you wish to transfer your ticket(s) to FREQUENCY (valid for all tickets), or request a refund (valid for only tickets purchased directly through SHOWPASS or an official promoter), you may use the form below. This page will expire November 4th, 2021, at which time transfers and refunds will no longer be permitted.

Thank you for your support, and please allow 3-10 business days after November 4th for your transfers / refunds to occur.

Must be the email address of the original purchaser.
If you are requesting a refund for more than ONE ticket, please provide all ticket ID's separated by comma's.

If you purchased a ticket through a third party vendor or person, you MUST contact them for your refund. Only the original purchaser can request a refund. This is one of the reasons we advise you NOT to purchase tickets from third parties. There is no way for us to refund tickets that are not purchased directly from us.

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